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CPP51122 Diploma of Property (Agency Management)

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Diploma of Property Management (Agency Management) | CPP51122 Course

Advance your real estate career with REINSW’s nationally recognised CPP51122 Diploma of Property Management / Licensee in Charge Course.  Gain skills in agency operations, compliance & more.

Course Overview:

Take the next step in your real estate career with the CPP51122 Diploma of Property (Agency Management) – the qualification required to apply for a Class One Real Estate Agent licence in NSW. Also known as the Licensee in Charge course, this nationally recognised qualification prepares you to lead, manage and grow a compliant and successful property business.

Designed for experienced Class Two licence holders and property professionals ready to move into leadership roles, this course gives you the practical knowledge and strategic skills to manage agency operations, oversee compliance, lead teams and deliver strong client outcomes across the property industry.

This qualification applies to a range of practice areas, including:

  • Residential and commercial real estate
  • Property management
  • Strata management
  • Business broking
  • Stock and station agency
  • Auctioneering

Throughout the course, you’ll build the capability to:

  • Manage legal, ethical and compliance obligations within a property agency
  • Establish and monitor trust account management practices
  • Develop strategic business and operational plans
  • Lead and manage teams through recruitment, coaching and performance management
  • Implement marketing and branding strategies
  • Manage operational finances and workplace health and safety (WHS)
  • Build and maintain strong relationships with clients, owners, buyers, tenants and stakeholders
  • Stay ahead of industry trends and consumer expectations

To achieve the qualification, you’ll complete 12 units of competency, including seven core units and five elective units focused on leadership, workforce planning, sustainability and marketing.

REINSW offers flexible study options designed to fit around your work and lifestyle. You can study online, by distance, via Zoom, face-to-face at REINSW House, or combine different delivery methods through our blended learning approach. This flexibility allows you to learn your way and move between study modes as your needs change.

You’ll also receive ongoing support from dedicated Trainers, Assessors and Learner Support Officers throughout your studies. Assessment support sessions can be booked online, helping you stay confident and on track from enrolment through to completion.

Graduates of this qualification may progress into senior leadership roles such as:

  • Real Estate Agency Principal
  • Agency Director
  • Agency Manager
  • Senior Strata Manager
  • Strata Management Principal

REINSW also recognises prior industry experience and previous study through Recognised Prior Learning (RPL) and Credit Transfer pathways, helping eligible learners reduce study time where appropriate.

Study Options:

Study your way:

Once enrolled, our learners can choose the best way that best suits them to study. This means that once you have access to our learning management system, you can either:

  Distance learning is a method of learning where a Learner will use the training resources provided to work through the learning modules workbook and assessment section at the Learners own pace, within their own time with little to no assistance from the RTO unless required.
  Online learning is a method of learning where a Learner will use REINSW online platforms to complete this modules workbook and assessment section. Online uses interactive online systems to ensure that you receive a highly engaging and interesting learning experience. This style is also self-paced which is completed by the Learner in their own time with little to no assistance from the RTO unless required.
  Zoom / Face-two-face is a method of learning where a Learner will attend a class with a Trainer & Assessor either by Zoom or in person at our REINSW House training rooms. We have a set training calendar every year that allows Learners to choose which course they would like to attend to gain that one-on-one training experience. To see what courses are upcoming, click on the View Schedule button.
  Blended means that REINSW provides you as the Learner the opportunity to mix up your training delivery method. This means that as you continue to study through your course, you will have the ability to swap and change through the different training delivery methods mentioned above. For more information, please contact your Learner Support Officer.

We call this blended learning, provide our learners the ability to swap and change the way they would like to learn as they progress through their course.

Course fees:

The course in CPP51122 - Diploma of Property (Agency Management) with REINSW is GST (Goods and Services Tax) free and is bound by the REINSW Training refund and credit policy found on our policy page by clicking the link below. Access to the course will only be provided once payment has been processed.

Policy Page

Course Price:

Member

Non-Member

$2110

$2610

Payment options:

Payment is split into two parts. 50% of the total course price upon enrolment. The remainder of the course fee is to be paid within the next 8 weeks of enrolment.
  
You can pay upfront with a valid Australian credit or debit card or via PayPal. Pay in 4 instalments is also available via PayPal.

 

 

Course Structure:

To successfully gain the qualification in CPP51122 - Diploma of Property (Agency Management), learners must successfully complete the below requirements as per the training package rules.

12 units of Competency in total.

Unit type

Units of competency  required

Core

7

Elective 5

 

Core:

CPPREP5001 Manage compliance in the property industry

CPPREP5002 Establish and monitor property industry trust account management practices

CPPREP5003 Manage ethical practice in the property industry

CPPREP5004 Manage a safe workplace in the property industry

CPPREP5005 Manage teams in the property industry CPPREP5006 Manage operational finances in the property industry

CPPREP5006 Manage operational finances in the property industry

CPPREP5007 Develop a strategic business plan in the property industry

Electives:

BSBHRM524 Coordinate workforce plan implementation 

BSBLDR522 Manage people performance 

CPPREP4507 Provide property sustainability information in real estate

CPPREP5008 Market the property agency

CPPREP5009 Develop a marketing and service strategy in real estate 

All units must be completed with an outcome of competent to gain the certificate in CPP51122 - Diploma of Property (Agency Management).

To find out more about the units of competency within the CPP51122 - Diploma of Property (Agency Management), please download the Unit of Competency fact booklet below.

Competency fact booklet

Assessment Help:

Our trainers and Assessors are available to provide assessment help to ensure that our Learners are supported through their studies. We understand that some tasks can seem overwhelming. The good news is that we’re here to help.

Our Learners can self-manage their bookings with their dedicated trainer and assessor through our calendar booking system.

Once enrolled, Learners are guided through on how to book time with their dedicated Trainer and Assessor.

Post Qualification Support:

For 12 months from the date of your qualification, you get practical, real-world backing to help you step into the industry with confidence.

What you receive

  • Ten calls with a trainer or assessor
    You can access up to ten phone calls over 12 months. Get guidance on applying what you’ve learned, handling tricky situations and building confidence in your day-to-day practice.
  • Critcal legal guidance
    Receive tailored advice to help you assess when independent legal assistance may be needed for complex professional matters.

This extended support reflects the same trust and commitment members rely on through REINSW forms and agreements. You don’t just leave with a qualification — you move forward with a professional safety net.
Terms apply.

Career Progression:

 

Apply for and hold a Class Two licence.
arrow
Study and complete the Diploma of Property (Agency Management)
arrow
Complete two years of work experience as a Class Two licence holder in a real estate agency
arrow
Apply for a Class One licence with NSW Fair Trading
arrow
You’re now a registered Class One Real Estate Agent – open or manage a real estate agency

 

Upon completion of this course, learners can be employed within the following occupations within the real estate industry:

  • Real Estate Agency Principal
  • Senior Strata Manager
  • Strata Management Principal
  • Agency Manager
  • Agency Director
 

Credit Transfer:

CPP51122 - Diploma of Property (Agency Management) is eligible for Recognised Prior Learning.

RPL is a formal process which awards credit for knowledge and skills, or competencies acquired through previous study, training, employment, or life experience. The RPL process strives to provide accurate and fair recognition for prior knowledge and skills. RPL can be awarded against unit/units which comprise part or full qualification under the scope of REINSW’s registration

For RPL course and information, please click on the link below.

Diploma RPL Course page

CPP51122 - Diploma of Property (Agency Management) is eligible for Credit Transfer.

Learners that have completed units of competency through another RTO can apply for Credit transfer during the enrolment process with REINSW. To apply for Credit Transfer, a Learner will need to complete the credit transfer form that can be found by clicking the lick below.

Policy and Forms Page

Once enrolled, your dedicated Learning Support Officer will discuss with you the opportunity to compete your studies through either credit transfer or RPL.

FAQ:

We understand that you may have questions about REINSW Training. Please read some frequently asked questions below to see what our customers like to ask us.

What is the Diploma of Property (Agency Management)?

The Diploma of Property (Agency Management) is a nationally recognised qualification designed for those looking to manage or own a real estate agency. It equips learners with the knowledge and skills required to control real estate functions, ensuring compliance with real estate industry regulations, ethical practice and consumer preferences. This qualification applies to residential and commercial real estate, strata management, auctioneering, business broking and stock and station agency practices.

What career opportunities are available after completing the course?

Upon successful completion of this course, graduates can pursue roles such as Real Estate Agency Principal, Senior Strata Manager, Strata Management Principal, Agency Manager or Agency Director. The qualification also allows learners to apply for a Class 1 Real Estate Licence with Fair Trading NSW.

How can I study for the Diploma of Property with REINSW?

REINSW offers multiple study options, including distance learning, online training, face-to-face learning via Zoom or in person, and blended learning. This flexibility allows learners to choose the most suitable method for their needs and switch between study modes if required.

How long does it take to complete the Diploma of Property (Agency Management)?

The Diploma of Property (Agency Management) can be completed within 12 to 24 months, but the actual duration depends on the learner’s pace and chosen study method. Self-paced learners may finish sooner, while those balancing work and study may take longer. REINSW provides support and flexible options to help learners complete the qualification efficiently while managing other commitments.

What support is available for learners?

REINSW provides extensive learner support to ensure a smooth learning experience. Each learner is assigned a dedicated Trainer and Learner Support Officer, who offers guidance throughout the course. Learners can also book assessment support sessions via the online calendar system, ensuring they receive help whenever needed. This level of support helps learners stay on track and gain the knowledge required to excel in their real estate careers.

What is Recognised Prior Learning (RPL) and can I apply for it?

Recognised Prior Learning (RPL) is a process that allows learners to gain credit for previous study, work experience, or industry knowledge, reducing the time needed to complete the course. If a learner has prior qualifications or experience in real estate, business management or a related field, they may be eligible to receive credit for certain units. REINSW offers a formal RPL assessment process, and interested learners can apply during enrolment.

If you are still unable to find the answer to your questions, please contact us or phone our customer service team on 02 9264 2343

When
1/12/2022 - 31/12/2030
Where
NSW AUSTRALIA
Registration
Sign in or create an account to register
Last day to register is 30/12/2030
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Diploma of Property Management (Agency Management) | CPP51122 Course

Course Overview:

Take the next step in your real estate career with the CPP51122 Diploma of Property (Agency Management) – the qualification required to apply for a Class One Real Estate Agent licence in NSW. Also known as the Licensee in Charge course, this nationally recognised qualification prepares you to lead, manage and grow a compliant and successful property business.

Designed for experienced Class Two licence holders and property professionals ready to move into leadership roles, this course gives you the practical knowledge and strategic skills to manage agency operations, oversee compliance, lead teams and deliver strong client outcomes across the property industry.

This qualification applies to a range of practice areas, including:

  • Residential and commercial real estate
  • Property management
  • Strata management
  • Business broking
  • Stock and station agency
  • Auctioneering

Throughout the course, you’ll build the capability to:

  • Manage legal, ethical and compliance obligations within a property agency
  • Establish and monitor trust account management practices
  • Develop strategic business and operational plans
  • Lead and manage teams through recruitment, coaching and performance management
  • Implement marketing and branding strategies
  • Manage operational finances and workplace health and safety (WHS)
  • Build and maintain strong relationships with clients, owners, buyers, tenants and stakeholders
  • Stay ahead of industry trends and consumer expectations

To achieve the qualification, you’ll complete 12 units of competency, including seven core units and five elective units focused on leadership, workforce planning, sustainability and marketing.

REINSW offers flexible study options designed to fit around your work and lifestyle. You can study online, by distance, via Zoom, face-to-face at REINSW House, or combine different delivery methods through our blended learning approach. This flexibility allows you to learn your way and move between study modes as your needs change.

You’ll also receive ongoing support from dedicated Trainers, Assessors and Learner Support Officers throughout your studies. Assessment support sessions can be booked online, helping you stay confident and on track from enrolment through to completion.

Graduates of this qualification may progress into senior leadership roles such as:

  • Real Estate Agency Principal
  • Agency Director
  • Agency Manager
  • Senior Strata Manager
  • Strata Management Principal

REINSW also recognises prior industry experience and previous study through Recognised Prior Learning (RPL) and Credit Transfer pathways, helping eligible learners reduce study time where appropriate.

Study Options:

Study your way:

Once enrolled, our learners can choose the best way that best suits them to study. This means that once you have access to our learning management system, you can either:

  Distance learning is a method of learning where a Learner will use the training resources provided to work through the learning modules workbook and assessment section at the Learners own pace, within their own time with little to no assistance from the RTO unless required.
  Online learning is a method of learning where a Learner will use REINSW online platforms to complete this modules workbook and assessment section. Online uses interactive online systems to ensure that you receive a highly engaging and interesting learning experience. This style is also self-paced which is completed by the Learner in their own time with little to no assistance from the RTO unless required.
  Zoom / Face-two-face is a method of learning where a Learner will attend a class with a Trainer & Assessor either by Zoom or in person at our REINSW House training rooms. We have a set training calendar every year that allows Learners to choose which course they would like to attend to gain that one-on-one training experience. To see what courses are upcoming, click on the View Schedule button.
  Blended means that REINSW provides you as the Learner the opportunity to mix up your training delivery method. This means that as you continue to study through your course, you will have the ability to swap and change through the different training delivery methods mentioned above. For more information, please contact your Learner Support Officer.

We call this blended learning, provide our learners the ability to swap and change the way they would like to learn as they progress through their course.

Course fees:

The course in CPP51122 - Diploma of Property (Agency Management) with REINSW is GST (Goods and Services Tax) free and is bound by the REINSW Training refund and credit policy found on our policy page by clicking the link below. Access to the course will only be provided once payment has been processed.

Policy Page

Course Price:

Member

Non-Member

$2110

$2610

Payment options:

Payment is split into two parts. 50% of the total course price upon enrolment. The remainder of the course fee is to be paid within the next 8 weeks of enrolment.
  
You can pay upfront with a valid Australian credit or debit card or via PayPal. Pay in 4 instalments is also available via PayPal.

 

 

Course Structure:

To successfully gain the qualification in CPP51122 - Diploma of Property (Agency Management), learners must successfully complete the below requirements as per the training package rules.

12 units of Competency in total.

Unit type

Units of competency  required

Core

7

Elective 5

 

Core:

CPPREP5001 Manage compliance in the property industry

CPPREP5002 Establish and monitor property industry trust account management practices

CPPREP5003 Manage ethical practice in the property industry

CPPREP5004 Manage a safe workplace in the property industry

CPPREP5005 Manage teams in the property industry CPPREP5006 Manage operational finances in the property industry

CPPREP5006 Manage operational finances in the property industry

CPPREP5007 Develop a strategic business plan in the property industry

Electives:

BSBHRM524 Coordinate workforce plan implementation 

BSBLDR522 Manage people performance 

CPPREP4507 Provide property sustainability information in real estate

CPPREP5008 Market the property agency

CPPREP5009 Develop a marketing and service strategy in real estate 

All units must be completed with an outcome of competent to gain the certificate in CPP51122 - Diploma of Property (Agency Management).

To find out more about the units of competency within the CPP51122 - Diploma of Property (Agency Management), please download the Unit of Competency fact booklet below.

Competency fact booklet

Assessment Help:

Our trainers and Assessors are available to provide assessment help to ensure that our Learners are supported through their studies. We understand that some tasks can seem overwhelming. The good news is that we’re here to help.

Our Learners can self-manage their bookings with their dedicated trainer and assessor through our calendar booking system.

Once enrolled, Learners are guided through on how to book time with their dedicated Trainer and Assessor.

Post Qualification Support:

For 12 months from the date of your qualification, you get practical, real-world backing to help you step into the industry with confidence.

What you receive

  • Ten calls with a trainer or assessor
    You can access up to ten phone calls over 12 months. Get guidance on applying what you’ve learned, handling tricky situations and building confidence in your day-to-day practice.
  • Critcal legal guidance
    Receive tailored advice to help you assess when independent legal assistance may be needed for complex professional matters.

This extended support reflects the same trust and commitment members rely on through REINSW forms and agreements. You don’t just leave with a qualification — you move forward with a professional safety net.
Terms apply.

Career Progression:

 

Apply for and hold a Class Two licence.
arrow
Study and complete the Diploma of Property (Agency Management)
arrow
Complete two years of work experience as a Class Two licence holder in a real estate agency
arrow
Apply for a Class One licence with NSW Fair Trading
arrow
You’re now a registered Class One Real Estate Agent – open or manage a real estate agency

 

Upon completion of this course, learners can be employed within the following occupations within the real estate industry:

  • Real Estate Agency Principal
  • Senior Strata Manager
  • Strata Management Principal
  • Agency Manager
  • Agency Director
 

Credit Transfer:

CPP51122 - Diploma of Property (Agency Management) is eligible for Recognised Prior Learning.

RPL is a formal process which awards credit for knowledge and skills, or competencies acquired through previous study, training, employment, or life experience. The RPL process strives to provide accurate and fair recognition for prior knowledge and skills. RPL can be awarded against unit/units which comprise part or full qualification under the scope of REINSW’s registration

For RPL course and information, please click on the link below.

Diploma RPL Course page

CPP51122 - Diploma of Property (Agency Management) is eligible for Credit Transfer.

Learners that have completed units of competency through another RTO can apply for Credit transfer during the enrolment process with REINSW. To apply for Credit Transfer, a Learner will need to complete the credit transfer form that can be found by clicking the lick below.

Policy and Forms Page

Once enrolled, your dedicated Learning Support Officer will discuss with you the opportunity to compete your studies through either credit transfer or RPL.

FAQ:

We understand that you may have questions about REINSW Training. Please read some frequently asked questions below to see what our customers like to ask us.

What is the Diploma of Property (Agency Management)?

The Diploma of Property (Agency Management) is a nationally recognised qualification designed for those looking to manage or own a real estate agency. It equips learners with the knowledge and skills required to control real estate functions, ensuring compliance with real estate industry regulations, ethical practice and consumer preferences. This qualification applies to residential and commercial real estate, strata management, auctioneering, business broking and stock and station agency practices.

What career opportunities are available after completing the course?

Upon successful completion of this course, graduates can pursue roles such as Real Estate Agency Principal, Senior Strata Manager, Strata Management Principal, Agency Manager or Agency Director. The qualification also allows learners to apply for a Class 1 Real Estate Licence with Fair Trading NSW.

How can I study for the Diploma of Property with REINSW?

REINSW offers multiple study options, including distance learning, online training, face-to-face learning via Zoom or in person, and blended learning. This flexibility allows learners to choose the most suitable method for their needs and switch between study modes if required.

How long does it take to complete the Diploma of Property (Agency Management)?

The Diploma of Property (Agency Management) can be completed within 12 to 24 months, but the actual duration depends on the learner’s pace and chosen study method. Self-paced learners may finish sooner, while those balancing work and study may take longer. REINSW provides support and flexible options to help learners complete the qualification efficiently while managing other commitments.

What support is available for learners?

REINSW provides extensive learner support to ensure a smooth learning experience. Each learner is assigned a dedicated Trainer and Learner Support Officer, who offers guidance throughout the course. Learners can also book assessment support sessions via the online calendar system, ensuring they receive help whenever needed. This level of support helps learners stay on track and gain the knowledge required to excel in their real estate careers.

What is Recognised Prior Learning (RPL) and can I apply for it?

Recognised Prior Learning (RPL) is a process that allows learners to gain credit for previous study, work experience, or industry knowledge, reducing the time needed to complete the course. If a learner has prior qualifications or experience in real estate, business management or a related field, they may be eligible to receive credit for certain units. REINSW offers a formal RPL assessment process, and interested learners can apply during enrolment.

If you are still unable to find the answer to your questions, please contact us or phone our customer service team on 02 9264 2343

Benefits of Training with REINSW:

  • 12 months of post-qualification support^ 

  • Trainer and learner support officer for individual support^

  • Flexible learning options (Zoom, in-person or online)

  • Expert trainers who currently work within the industry

  • Nationally recognised and accredited

  • Payment plans

  • Free assessment support to all learners

  • Job Assistance

  • Access to REI Forms Live that is used by real estate agents

  • Government funding options available^

  • Group training discounts

  • Easy-to-use learning platform

  • Free REINSW Student Membership

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Become a member

REINSW sets the standard for real estate education and training in NSW.

As a member you will receive a 10% discount on most courses* (as of 01 July 2020).

Join today

Do you work for a member agency? Opt in today to receive member benefits.

*Member discount does not apply to the following: Any course priced under $100 (including GST), Assistant Agent/Certificate of Registration Course and In-house group training.

_

Member Price

$2110

Non Member Price

$2610

Credit Card Surcharge applied at checkout

Course Structure

This course requires participants to complete an assessment

Delivery

up to 24 months

Study Options

Online Only

Outcome

Diploma of Property (Agency Management)

Become a member

Elevate Your Real Estate Career REINSW is the definitive benchmark for professional excellence and education in NSW.

Members enjoy exclusive 10% pricing on our industry-leading courses and accreditation programs*. 

Join today

Do you work for a member agency? Opt in today to receive member pricing.

View the full list of REINSW Member benefits.  

*Member discount does not apply to the following: Any course priced under $100 (including GST), Assistant Agent/Certificate of Registration Course and In-house group training.

Pay in 4 interest-free payments

Learn more

Entry & Licensing, legislative, regulatory or certification requirements 

 

There are no entry requirements for all qualification courses. REINSW provide training and assessment in accordance with the Standards for RTOs 2025. REINSW issue Certificates in accordance with the AQF (Australian Qualifications framework).

Licensing, legislative, regulatory or certification requirements apply to real estate practices in all states and territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.

^ Available for full qualification courses only

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