Webinar: How To Prepare for and Present At An NCAT Hearing
Thursday 18 August 2016 - 10.00 - 11.00am
FREE for REINSW members | $55 for non-members
1 CPD point
Presenting at NCAT can be scary! But like any public speaking, a lot of your success will come down to proper preparation.
This webinar will ensure you prepare effectively, and therefore maximise the probability of a successful outcome for your client. In particular, you will learn:
- why conciliation is a requirement rather than a ‘nice to have’
- how a conciliation session should run, and what assistance might be available
- what is a tenant’s advocate and what role do they play in the hearing process?
- when you are able to speak during a hearing (e.g. who speaks first, do you have the right to counter what the other party has said, etc)
- how to present your case effectively and persuasively to the NCAT member
- what things to avoid doing as they could derail your case. t shouldn’t do as they will derail your case.
This will be an information-packed webinar with a lot of practical takeaways, so be sure to register.
Meet the Presenters
Tim Anderson. With more than 40 years’ experience, Tim Anderson is known as the "go to" person when you need of information on property management and NCAT matters.
A long-standing member of REINSW, Tim is also a Life Fellow. He has held positions on a number of REINSW committees over the years and currently sits on the Property Management Chapter Committee, having also served as chair. Tim was awarded the REINSW Woodrow Weight Award in 1999 for outstanding real estate agency practice.
Throughout his career, Tim has actively promoted professionalism and integrity in the industry and has applied these attributes to all his activities.
Jo-Anne Hamilton has nearly 30 years of experience in real estate spans almost 30 years. She specialises in property management and has managed the residential property management team of a successful Sydney agency for more than 20 years.
In addition to property management Jo-Anne specialises in, and has a passion for, communication – a vital ingredient for success in real estate. Along with her Licence in Real Estate and Certificate IV in training she holds a Bachelor of Arts in literature and psychology, and a Masters in Organisational Communication.
Registration not available.